I am the author of Be My Guest, English for the hotel industry, published by Cambridge University Press in 2002.
It has proved to be very successful, worldwide. It is for false beginner to pre-intermediate students and those in service already, and every word in it is one a student/hotel worker will need to say, hear, read or write in his or her hotel work. It is very job oriented.
Please see:
Be-My-Guest , The International course for the Hotel Industry
Or contact me directly at:
francis@be-my-guest.net
Good luck,
Francis O'Hara
author of Be My Guest, English for the hotel industry.